Terms of Service

Pre-release draft, version 2026-10-28. Operator and legal approval are required before paid production signup is enabled.

1. Agreement and eligibility

Backify is operated by Firesub AB, Gotö långgata 58, 725 91 Västerås, Sweden. Company registration number: 556847-0578. VAT number: SE556847057801. These terms apply to business customers and their authorized users. The person accepting must have authority to bind the organization. A signed order takes precedence over conflicting commercial terms.

2. Service and responsibilities

Backify provides application development, deployment and management capabilities described in the selected plan. You control your applications, code, authorized users and uploaded content. You must have the rights and legal basis needed to process that content, review generated code and configure application authorization. Keep credentials out of source code and prompts. Do not use the service for unlawful activity, infringement, malware, unauthorized access or interference with other customers.

3. Ownership and confidentiality

You retain ownership of your code and content. You authorize Firesub AB and its disclosed service providers to process them only as needed to provide, secure and support the service. Each party must protect the other party’s confidential information and restrict access to personnel who need it. Disclosures required by law are permitted with notice where lawful.

4. Fees, tax and payment

The selected plan, currency, billing interval, included allowances and add-on prices are shown before checkout. Subscription fees are paid in advance; applicable usage above allowances is invoiced in arrears. Prices exclude applicable taxes. The customer must provide accurate billing and tax information. A VAT number is subject to verification; it does not itself guarantee exemption. We may suspend paid features and Backify-hosted application access when payment is overdue while preserving access to billing recovery and account data controls.

5. Renewal, cancellation and changes

Subscriptions renew for their selected interval until canceled through billing settings. Cancellation normally takes effect at the end of the paid period. The Starter plan includes the published 30-day first-purchase money-back guarantee. Other refunds, negotiated terms and credits require agreement or applicable law. Material changes to prices or terms must be communicated before they apply to a renewal; they do not rewrite an already agreed billing period.

6. Data protection and providers

The Data Processing Agreement applies when we process personal data on your behalf. The Privacy Policy explains processing for our own account administration, security and billing purposes. The provider register identifies service-provider categories and release prerequisites. Customer-selected identity, source control, payment and AI services can have separate terms.

7. Availability, support and incidents

Service commitments and any service credits apply only as stated in a signed SLA or order. The public status page identifies the scope of its monitoring. Report security incidents or support issues through the support page. We may perform necessary maintenance or suspend harmful activity proportionately to protect the service.

8. Termination and retained records

You may export account data and delete your personal account from account settings. Organization owners must transfer ownership or delete their organization first. Account deletion does not delete an organization’s applications or legally required accounting records. Before production processing, the parties must agree the data retention, backup expiry and return or deletion schedule in the processing schedule.

9. Liability and governing law

Liability limits, exclusions, dispute venue and any enterprise warranties must be finalized in the approved order before production sale. Nothing in an order may exclude rights or liability that cannot lawfully be excluded. Swedish law applies subject to mandatory applicable law.